The Canadian Patient Experiences Reporting System (CPERS) provides standardized patient experience information from across Canada. It helps us better understand and compare patient perspectives on the health services received to inform and improve patient-centred care and patient outcomes.
CPERS is ready (as of April 2015) to receive data about patient experiences in acute care inpatient hospital stays from the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC).
CPERS is populated with CPES-IC data from acute care inpatient hospitals across Canada.
CIHI is collaborating with participating jurisdictions to support CPES-IC implementation and data submission to CPERS.
The CPES-IC Procedure Manual provides details on the target patient population and inclusion criteria for the survey.
CPERS has begun receiving data for 2014–2015 onward. New Brunswick, Ontario, Manitoba and Alberta currently submit data. Data is not yet currently available for public requests.
Data is collected according to the CPES-IC Minimum Data Set and supporting materials, such as the CPES-IC Procedures Manual and service line definitions.
- Patient responses to the CPES-IC questions
- Information on the survey methods and processes used to administer the survey
- Administrative information needed to support submissions, analysis and reporting
Information is collected on patients from 3 hospital service lines: medical, surgical and maternity.
Further information can be found in The Canadian Patient Experiences Survey — Inpatient Care Data Dictionary Manual. (PDF, 1192KB)
CIHI ensures that the quality of the information in our data holdings is suited to its intended uses and that data users are provided with accurate information about data quality. Read more about our Data Quality Enhancement Program.
For information on CPERS data quality, contact us at firstname.lastname@example.org.