The Canadian Patient Experiences Reporting System (CPERS) provides standardized patient experience information from across Canada. It helps us better understand and compare patient perspectives on the health services received to inform and improve patient-centred care and patient outcomes.
CPERS receives data about patient experiences in acute care inpatient hospital stays from the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC).
CPERS is populated with CPES-IC data from acute care inpatient hospitals across Canada.
CIHI collaborates with participating jurisdictions to support CPES-IC implementation and data submission to CPERS.
The CPES-IC Procedure Manual provides details on the target patient population and inclusion criteria for the survey.
CPERS has data for 2015–2016 onward. New Brunswick, Ontario, Manitoba, Alberta and British Columbia currently submit data. Data is not yet currently available for public requests.
A secure online tool includes comparative results for more than 100 acute care hospitals from 3 jurisdictions (New Brunswick, Ontario, Manitoba) on 22 patient experience measures. If you’d like to get access, write to firstname.lastname@example.org.
Data is collected according to the CPES-IC Data Dictionary Manual and supporting materials, such as the CPES-IC Procedure Manual.
- Patient responses to the CPES-IC questions
- Information on the survey methods and processes used to administer the survey
- Administrative information needed to support submissions, analysis and reporting
Information is collected on patients from 3 hospital service lines: medical, surgical and maternity.
Further information can be found in The Canadian Patient Experiences Survey — Inpatient Care Data Dictionary Manual. (PDF, 1192KB)
CIHI ensures that the quality of the information in our data holdings is suited to its intended uses and that data users are provided with accurate information about data quality. Read more about our Data and Information Quality Program.
For information on CPERS data quality, contact us at email@example.com.