Canadian Patient Experiences Reporting System metadata

The Canadian Patient Experiences Reporting System closed in April 2025.

Overview

CIHI ceased operating the Canadian Patient Experiences Reporting System (CPERS) in April 2025.

CPERS collected standardized patient experience information from hospitals that administered the Canadian Patient Experiences Survey on Inpatient Care (CPES-IC). CIHI continues to make the CPES-IC available for use.

Data source

CPERS is populated with CPES-IC results from participating acute care inpatient hospitals across Canada.

Data coverage

The CPES-IC Procedure Manual (PDF) provides survey administration standards, including details on the target patient population and inclusion criteria for the survey.

Data availability

Jurisdictions implemented the CPES-IC in a staged approach. CPERS holds survey data received between 2014–2015 and 2023–2024. CPERS data received prior to database closure will be available through CIHI’s data request process.

Classification

Data is collected in accordance with the following:

Data elements

CPERS collected

Patients’ responses to CPES-IC questions
Information on the survey methods and processes used to administer the survey
Administrative information needed to support submissions, analysis and reporting

Information was collected on patients from 3 hospital service lines: medical, surgical and maternity.

Data quality

CIHI ensures that the quality of the information in our data holdings is suited to its intended uses and that data users are provided with accurate information about data quality. Read more about our Data and Information Quality Program.

Data privacy

Privacy impact assessments (PIAs) evaluate and address the privacy impacts of programs and systems.

Go to the Privacy and security page to view the PIA, which contains further information about the purposes, data elements and data sources for this data holding.

Contact us

For further information, please email

help@cihi.ca