Insight: Deeper data to better understand health care activity and performance

Your Health System is a one-of-a-kind product with an array of data on hospitals, long-term care facilities and the health of Canadians across the country. Your Health System presents data in a comprehensive suite of resources. Why do we offer the data 3 different ways? Because each one offers a different level of detail.

In Brief includes 15 indicators that Canadians told CIHI were important to them, presented with clear, easy-to-read infographics and plain language.

In Depth allows users to view comparable and interactive data for Canadians on 45 indicators at national, provincial/territorial, regional and facility levels for more than 600 Canadian hospitals and 1,200 long-term care facilities.

Insight is a user-friendly and highly customizable online tool that provides authorized users with secure access to record-level data, as well as to a number of indicators and measures that may be examined from many angles. It helps stakeholders drill down into the data to understand activity and performance in health care organizations, health regions and the provinces and territories.

From high-level dashboards that show performance metrics at a glance, to the ability to slice and dice results all the way down to chart-level information, Insight is a valuable tool to

  • Support planning and benchmarking
  • Identify drivers behind performance
  • Define starting points for quality improvement initiatives

Insight can help you answer the following types of questions:

  • How is our organization performing?
  • How good is our care?
  • How do we compare with others?
  • When we look at trends, how are we doing over time? Is our care improving?
  • Are we meeting our goals?
  • What factors are driving our results?

What are our clients saying about Insight?

Staff working in the areas of decision support, clinical management, quality improvement and planning have been using Insight, and they’re raving about its value:

“Insight is extremely applicable to what we are working on in the hospitals, and the monthly refresh finally gives us something that is timely and usable.”

“I have started using YHS: Insight and I’m very excited about the tool. It really opens up the data to exploration and identification of potential issues to investigate.”

“Insight would assist me when I work with the data at my level, both for reporting to senior management and for data quality.”

“I want everyone to see just how great this tool is — they should be using it in their organization.”

How do you get access to Insight?

To maintain data privacy, Insight is available only to health care organizations, including hospitals, health regions and ministries/departments of health. Staff working in the areas of decision support, clinical management, quality improvement and planning will find this tool useful.

If you work for an organization that has a signed service agreement with CIHI, you may request access to Insight. Simply create a CIHI profile if you don’t already have one, and then make an online request. Your organization’s designated contact must approve your request before access is granted.

For more information on accessing Insight or any part of Your Health System, please send an email to You can also watch this video that provides an example of how to dig deeper into indicator results.