Plan to sustain

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Implementation is just the first step. To maximize the benefits of using interRAI assessments in your organization, it’s important to set up a plan to support and maintain the processes you’ve developed.

Questions to consider

Who has ownership/accountability for implementation — now and moving forward?

  • Consider putting in place a governance and accountability structure or framework.
  • This framework should be based on your organization’s configuration and should clearly outline who will take responsibility for future decisions related to resources and timelines.

How often will you evaluate? How will that be done? What will you evaluate and what measures will you use?

  • Measuring client care: interRAI outcome scales and Clinical Assessment Protocols (CAPs) can be used to flag clinical issues, improve care planning and delivery of care, and provide a better quality of life.
  • Measuring quality: Information from interRAI quality indicators can be used for peer comparisons and benchmarking.
  • Measuring staff morale and communication: The interRAI assessment system allows staff to engage in their full scope of practice, so improvements can be seen in team functioning, communication and morale.

What is needed to support the new system moving forward?

  • Ongoing education needs
  • Resources (people, budget)
  • Clearly defined expectations and timelines
  • Collaboration, networks and activity hubs/communities of practice
  • A move toward an electronic health record

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