Core Plan organizations

CIHI and Canada’s ministries of health are happy to provide Canadian health care facilities and regional health authorities (or similar organizations, such as local health integration networks) with access to many products and services at no additional cost (up to certain maximums for many products). This access is referred to as CIHI’s Core Plan. To find out whether your organization is entitled to access products through the Core Plan, please email help@cihi.ca or call 613-241-5543.

Core Plan pricing                                                                         

For each product and service, prices are listed as either Price A or Price B.

Price A applies to Canadian health facilities, governments, not-for-profit health agencies, universities, health professionals and researchers from the public sector.

Price B applies to private commercial operations (including but not limited to software vendors and consultants), foreign customers and others who do not qualify for Price A.

Distribution

Health facilities access quantities of Core Plan products and services according to their size (small, medium or large), which is determined based on the health facility type and the total number of beds/annual volume of case abstracts, as applicable. Some Core Plan products and services are subject to confidentiality and privacy restrictions.

Core Plan: Acute care hospitals

Hospital size is based on the total number of beds and the volume of case abstracts submitted to any of these CIHI data holdings: Discharge Abstract Database (DAD), National Ambulatory Care Reporting System (NACRS), National Rehabilitation Reporting System (NRS), Continuing Care Reporting System (CCRS).

Core Plan administration

Under the Core Plan, hospitals receive products and services relevant to the data holdings they submit to, as well as other health information publications and reports of general interest. A hospital’s size is determined by its total number of beds and the volume of case abstracts submitted to the CIHI data holding it participates in, as follows:

  • Small hospitals: 1 to 199 beds and a volume of no more than 50,000 case abstracts annually
  • Medium hospitals: 200 to 399 beds and a volume of no more than 100,000 case abstracts annually OR 1 to 199 beds and a volume of 50,001 to 100,000 case abstracts annually
  • Large hospitals: 400 or more beds or more than 100,000 case abstracts annually

Core Plan: Continuing and rehabilitation facilities

Under the Core Plan, continuing care/rehabilitation facilities receive products and services relevant to CCRS and NRS, as well as other health information publications and reports of general interest. A continuing care/rehabilitation facility’s size is based on its total number of beds (which serves as an indication of the volume of case abstracts), as follows:

  • Small facilities: 1 to 30 beds
  • Medium facilities: 31 to 99 beds
  • Large facilities: 100 or more beds

In-house education services

CIHI’s in-house education services help individual facilities and their staff better use CIHI’s various tools for effective management. This unique service allows clients to focus on their individual education needs and to create an agenda that will target specific areas where detailed education is needed.

In addition, all of CIHI’s regularly scheduled workshops can be presented as in-house sessions. Scheduling for in-house education services is subject to CIHI’s availability. For more information about CIHI’s education products and services, visit CIHI’s Learning Centre or send an email to education@cihi.ca.

Software vendors

Vendors must sign a licence agreement to receive CIHI’s products and services. See more information for vendors.

CIHI service agreement

All organizations need to sign a CIHI service agreement. This agreement outlines the terms and conditions for accessing and using restricted services. You will need to designate an organizational contact from your organization to be responsible for managing access to CIHI’s restricted services. To find out whether your organization already has a service agreement in place, please email help@cihi.ca or call 613-241-5543.