CIHI Learning Centre Enhancements Are Here

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CIHI has launched its new Learning Centre!

Enhancements to CIHI’s Learning Centre are part of our efforts to make our infrastructure, tools and processes more responsive, innovative and nimble. 

Here are 6 ways CIHI’s new Learning Centre provides a richer learning experience:

  1. Single sign on. With a single CIHI profile, you have access to the Learning Centre and to other CIHI services like eQuery, eReports and eStore. No more remembering multiple passwords!
  2. A more intuitive course catalogue, organized by health care topic, so you can easily find the course that’s best for you. 
  3. One-stop registration and payment processing for all of CIHI’s courses and conferences. No more separate administration for conferences, which means you’ll spend less time filling out registration forms and more time learning. 
  4. Improved notifications. You’ll receive personalized emails with detailed information to help you manage your learning opportunities. No more logging in to look up course details — we’ll send them directly to you. 
  5. New accessibility features. CIHI is committed to ensuring that our products and services are as accessible as possible to people with disabilities. 
  6. A new look and feel, with simpler menus, more informative screens and time-saving navigational aids that start you on your learning path more quickly. 

For account managers

You’ll notice a number of key changes to your role as an account manager:

  • All registrations in the new Learning Centre will be self-registrations. This means that account managers will no longer be able to register their organization’s staff in CIHI courses. Individual staff will self-register for courses.
  • All learner accounts in the new Learning Centre will be created by individual staff. As an account manager, you will be able to view a person’s CIHI profile and verify that the person is eligible to register for courses and obtain eStore products at no cost under your organization’s Core Plan. Only individual staff members will be able to change the information in their CIHI profiles.
  • The sub-account manager role will be retired. All sub-account managers will become account managers, with the same administrative rights. 

Here is a summary of how the role of account managers and individual staff has changed in CIHI’s new Learning Centre.

Task Now New Learning Centre
Create a profile Account managers Individual staff
Grant access to the Learning Centre Account managers Not applicable
Grant access to eStore Account managers Not applicable
Authorize access to Core Plan products Account managers Account managers
Register for a course Account managers or individual staff Individual staff only
Assign a sub-account manager Account managers Not applicable
Assign an account manager Not applicable Account managers

With the launch of our new Learning Centre, seat entitlements — a long-time method for ensuring a fair distribution of seats in face-to-face courses — have been discontinued. Most courses are now offered online, and seat entitlements are no longer needed.

Pooled entitlements (where some regions consolidate their workshop seat entitlements) have also been discontinued.

Keeping you informed

We’re not done improving! We’ll be introducing new features and services to the Learning Centre in the months ahead. 

Watch this page for more updates. Your feedback is essential to our efforts at continuous improvement. Please contact us at if you have questions and comments.

Use CIHI's accessibility request form to request CIHI documentation in an accessible format.