We are experiencing an ongoing technical issue with the Copy Code feature in version 2018 CCI Folio Views. Our investigation has revealed that this problem also affects a small number of codes in version 2018 ICD-10-CA.

As a result, version 2018 ICD-10-CA/CCI Folio Views is currently unavailable on CIHI’s eStore.

If you would like to access version 2018 ICD-10-CA/CCI Folio Views, please email help@cihi.ca.

Core Plan users: When requesting licences, please keep in mind that licensing has changed for this version. An order for 1 product equals a 100-user licence for Core Plan subscribers.

Summary of the Copy Code issue

The technical issue is in the Copy Code feature in Folio Views. When using this feature,

  • Users may receive an error message indicating Code not found
  • The incorrect code may be copied

The issue affects less than 1% of the codes in CCI and ICD-10-CA. The list of ICD-10-CA and CCI codes affected (XLSX) is available on our Codes and Classifications web page.

In the interim

2 options are available:

  • Manually enter the code into the abstracting system
  • Highlight the code, right-click Copy and paste the code into the abstracting system

Please note that when using the second option the “.” (dot) and “-” (dash) will be copied.

Anticipated resolution

We are working to resolve this issue and are aiming to release an updated version of 2018 ICD-10-CA/CCI Folio Views by early fall 2018. If we discover any further issues, we will communicate with you promptly.

We apologize for any inconvenience this has caused and thank you for your patience.

If you have any questions, please don’t hesitate to contact us at help@cihi.ca.