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A clear direction

As part of the new strategic plan, CIHI has identified populations and health system performance themes to guide our work. They reflect the priorities of our stakeholders. Cheryl Gula, our director of Thematic Priorities, tells us more.

What’s different?

We’re looking at things in a new way. We have 3 strategic goals and we want to make progress on all of them. To do that, there needs to be enhanced collaboration across our organization — and with our stakeholders. It’s about stopping and thinking about how we work and making better connections.

There needs to be enhanced collaboration across our organization — and with our stakeholders. It’s about stopping and thinking about how we work and making better connections.

Cheryl Gula, CIHI

How is CIHI doing that?

One example is the process we use to approve new analytical work. To start, we’ll look at where stakeholders identified knowledge gaps regarding our priority populations and focus our analytical efforts there. In this way, we can ensure that our work addresses those needs.

Tell me about the priority themes.

We have identified 4 themes that impact health system performance: patient experience, quality and safety, outcomes, and value for money. These themes are the lenses through which we examine the priority populations.

How did CIHI choose its priority populations?

We listened to our stakeholders and are focusing on 4 populations: seniors and aging; children and youth; recipients of mental health and addictions care; and First Nations, Inuit and Métis. We are starting with seniors, the fastest-growing demographic group in Canada. CIHI has done considerable analytical work related to seniors and aging, but we want to go beyond that. For example, we developed and hosted a series of webinars. Each one built on the other and all focused on using data to measure health system performance for seniors. Through presentations, external experts’ panels and live chats, these webinars provided learning opportunities across the system.