Download the data tables to more deeply explore patient experience data from the Canadian Patient Experiences Survey on Inpatient Care.
Read the methodology notes to find out more about CIHI's analysis of patient experience in Canadian hospitals.
Hospital staff can log in to this secure web tool to assess inpatient experiences at their hospital and to compare their results with those of other hospitals.
CIHI released a first look at patient experience data from 5 participating provinces on how people feel about the information they received during their hospital stay and its impact.
3 Canadian women share their experiences with palliative care and compare them with some of the findings of CIHI's new report Access to Palliative Care in Canada. Read their stories.
The Presenting Complaint List (PCL) was developed by the Canadian Emergency Department Information System (CEDIS) Working Group. It includes common symptoms, complaints, problems or reasons for seeking medical care. The Canadian Emergency Department Diagnoses Shortlist (CED-DxS) includes more than 800 diagnoses in common terms, which are mapped to ICD-10-CA codes.
This toolkit contains resources to help those involved in putting patient-centred measurement data into action.
This report describes current and future patient-centred measurement and reporting in Canada. It presents a 5-year plan to achieve the desired future state.
The Canadian Emergency Department Information System (CEDIS) Presenting Complaint List (PCL) contains patient complaints commonly seen in the emergency department and reported to the National Ambulatory Care Reporting System.
Standards and protocols for administering the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC).
Data element definitions and guidelines for collecting data in the Canadian Patient Experiences Survey on Inpatient Care (CPES-IC) Minimum Data Set (MDS).
Summary of the preliminary core patient-reported experience measures (PREMs) survey, technical summaries and notes.
Get information on patient-reported experience measures and on how they can facilitate pan-Canadian benchmarking and comparisons to identify potential areas for quality improvement.
An analysis of factors that predict the likelihood of returning home from inpatient rehabilitation following a hip fracture repair using data from the National Rehabilitation Reporting System (NRS) and the Discharge Abstract Database (DAD).
Information sheet on the CPERS and patient-reported experience measures (PREMs).
Backgrounder on the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC) and its value in helping hospitals inform the delivery of patient-centred care.
Frequently asked questions and survey support documentation for the Canadian Patient Experiences Survey on Inpatient Care (CPES-IC).
Standardized capture and use of data from clients in rehabilitation improves health outcomes and enables evidence-based decision-making at all levels of the health system.