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Presenting Complaint List v.5.0: Emergency Department NACRS Pick-Lists

February 9, 2017

The Canadian Emergency Department Information System (CEDIS) Presenting Complaint List (PCL) contains patient complaints commonly seen in the emergency department and reported to the National Ambulatory Care Reporting System.

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Patient Experience
Health information management professionals

Potential Years of Life Lost: International Comparisons

A tool that compares leading causes of premature death due to cancer, heart disease, stroke and external causes, over a 50-year period, in 18 high-income countries.

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Health System Performance All of Canada International HTML

Canadian Patient Experiences Survey Procedure Manual

January 29, 2016

Standards and protocols for administering the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC).

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Patient Experience All of Canada
Standards
Acute Care Inpatient PDF

Canadian Patient Experiences Survey Procedures Training

December 11, 2015

Survey administration standards, survey sampling information and CPES-IC training materials.

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Patient Experience All of Canada Acute Care Inpatient PDF

Canadian Patient Experiences Survey Sampling Protocol

December 11, 2015

Five-step sampling methodology for the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC).

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Patient Experience All of Canada
Standards
Acute Care Inpatient PDF
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