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View results — demographics

In this part of the CPES Comparative Results tool, view the demographic characteristics of patients who responded to the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC). Login required.

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Patient Experience HTML

View results — survey questions

In this part of the CPES: Comparative Results tool, explore specific questions from the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC). Login required.

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Patient Experience HTML

Compare results

In this part of the CPES: Comparative Results tool, compare your hospital’s results on patient experience measures with the results of other hospitals. Login required.

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Patient Experience HTML

Presenting Complaint List v.5.0: Emergency Department NACRS Pick-Lists

February 9, 2017

The Canadian Emergency Department Information System (CEDIS) Presenting Complaint List (PCL) contains patient complaints commonly seen in the emergency department and reported to the National Ambulatory Care Reporting System.

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Patient Experience
Health information management professionals

Canadian Patient Experiences Survey Procedure Manual

January 29, 2016

Standards and protocols for administering the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC).

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Patient Experience All of Canada
Standards
Acute Care Inpatient PDF

Canadian Patient Experiences Survey Procedures Training

December 11, 2015

Survey administration standards, survey sampling information and CPES-IC training materials.

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Patient Experience All of Canada Acute Care Inpatient PDF

Canadian Patient Experiences Survey Sampling Protocol

December 11, 2015

Five-step sampling methodology for the Canadian Patient Experiences Survey — Inpatient Care (CPES-IC).

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Patient Experience All of Canada
Standards
Acute Care Inpatient PDF

Patient-Reported Experience Measures Technical Notes

November 12, 2015

Summary of the preliminary core patient-reported experience measures (PREMs) survey, technical summaries and notes.

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Patient Experience All of Canada
Indicators
Acute Care Inpatient PDF

Canadian Patient Experiences Reporting System Information

July 9, 2015

Information sheet on the CPERS and patient-reported experience measures (PREMs).

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Patient Experience All of Canada All of Canada Acute Care Inpatient PDF

Intentional Assault and Self-Harm: Children and Youth in Canada

November 17, 2014

A selection of trauma cases based on external injuries caused by intentional assaults and self-harm among children and youth in Canada.

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Children and Youth All of Canada Emergency care Emergency care Hospital Care Hospital Care XLSX

Intentional Self-Harm Among Youth in Canada

November 3, 2014

An information sheet about intentional self-harm among youth in Canada.

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Children and Youth All of Canada Emergency care Hospital Care PDF
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