Home to more than 30 valuable data holdings, CIHI continues its tradition of delivering unbiased, credible and comparable health information.
Note: This guide is updated every year. Formerly published as a PDF, it is now available in this HTML format. Archived versions of the Products and Services Guide are available.
We collect, store, analyze and disseminate pan-Canadian health data in accordance with one of the strongest privacy, security and data quality programs in Canada. This enables us to protect the confidentiality and security of our collective data.
In addition to our data holdings, CIHI produces a wealth of reports, analyses, publications, data standards and education workshops. These are all in keeping with our mission to help inform decision-making, strengthen Canada’s health care systems and improve the health of Canadians.
Most Canadian health facilities have access to a set of CIHI’s information products and services. These are part of a Core Plan subscription with us, which is provided through bilateral agreements between CIHI and ministries of health. In addition, we offer many products and services through the Core Plan at no additional charge to regional health authorities (or similar organizations) and ministries of health.
Under the plan, facilities receive the set of products and services for a fixed price. Core Plan subscribers generally have unlimited online access to standards-related products in PDF and HTML formats.
Users who are not covered through the Core Plan pay per service/product. Products in electronic format will normally be less expensive than the equivalent paper products. To increase public awareness of Canada’s health systems, CIHI makes its publications and reports that contain national health information available for free online to all users. In addition, most of our products are available in electronic format and can be accessed from our website.
See additional information on pricing, administration and access to CIHI’s products and services.
Following is a comprehensive view of the products and services CIHI has to offer:
Our products and services
View a summary of selected data holdings, analyses, tools, standards and methodologies in the following categories:
- Hospital care
- Community care
- Specialized care
- Patient experience
- Patient safety
- International comparisons
- Health system performance/factors influencing health
- Tools, standards and methodologies.
The summary table focuses on the products part of the Core Plan.
We respond to health care systems’ needs and challenges by providing relevant, timely information that supports better decisions. The analytical plan is reviewed and updated twice annually based on stakeholder feedback.
You can also view our
Quick Stats are a series of free, publicly available reports that provide aggregate-level data about health care in Canada. Unless otherwise indicated, the original data is provided to CIHI by Canada’s provinces and territories.
Our eStore offers access to our products, publications, instruction manuals and other tools. Access to some products is restricted to clients whose organizations have signed a service agreement with us.
We offer educational courses on our databases, methodologies and reports, as well as many topics of interest, in different formats (online; web and video conferences). Visit our Education page to learn more.
Search our repository of answers on data-related topics, or submit your questions about many of our products and services from our eQuery page (login required).
We’re committed to protecting the privacy of Canadians and ensuring the security of their personal health information. We also maintain the confidentiality of health care records. Our commitment extends to all the information in our databases, as well as to users of our website.
We have a comprehensive privacy program, and we review and update our privacy and security policies annually. For more information, please visit our Privacy and Security page.
Data and information quality
CIHI’s Data and Information Quality Program is recognized internationally for its comprehensiveness and high standards. We work with our data suppliers and users to ensure we continue to be a trusted source of health information that meets the broadening needs of our stakeholders. Find out more in CIHI’s Information Quality Plan.
Your CIHI account
Your CIHI account provides you with access to information, manuals, reports and learning resources. Access to some CIHI services is limited to ministries of health, certain health organizations and organizations that submit data to us. To learn more about obtaining an account profile, visit the Your CIHI account page.